Store Policies

Purchasing and Holds: 

We offer holds with a 30% deposit, an invoice is then issued with the balance. The balance must be paid off before delivery. An item is not sold until we receive payment. 

Shipping: 

If you are ordering oversized items online, please get a shipping quote before you purchase. For us to get you a shipping quote we will need the full shipping address and phone number with item details emailed to hello@domesticfantasies.com.

For Melbourne locals: Local delivery charges with a third party ranges from $65-$200 depending on details. Please email for delivery quotes and to coordinate delivery. 

Australia wide postage for items under 10kgs are shipped with Sendle where possible and Australia Post to PO Boxes. Items are dispatched within 3 working days. 

If you are not charged for shipping, your item will not be shipped. We do not currently ship oversized furniture overseas, do not order large heavy oversized items if you are outside of Australia.  Shipping rates are calculated by the shipping companies and we can not control shipping rates. We can ship large items via Fedex, DHL and other white glove delivery services. 

Ship items at your own risk. Items will be insured with shipping carriers, and is the buyers responsibility to file a claim should an item go missing or become damaged during shipment. International orders it is the buyers responsibility to track the order and follow shipping instructions. 

Delivery:

We are happy to get quotes with delivery services within the Melbourne area. Delivery is not included in furniture purchases. 

Returns:

All vintage sales are FINAL. All Instagram sales are FINAL. Domestic Fantasies does not offer returns, all sales are final, and all merchandise is sold as is. Please measure and ask as many questions as necessary. We are always happy to send more photos, videos, or details before purchase. We strive to sell vintage in as best of condition as possible. Some vintage pieces show signs of wear that are consistent with age. The condition of each individual item may vary accordingly and are sold as is. Online vintage sales are FINAL. Once an order is fulfilled we can not cancel an online order. New items are noted as such and can only be returned on a case by case basis.

Vintage Disclaimer:

Domestic Fantasies sells vintage furniture and lighting. We do our very best to check over and describe the condition of pieces to the best of our ability. We do not offer a warranty, as we haven't manufactured these vintage pieces. Most of our inventory has been made between 30-60 years ago. If something breaks or malfunctions after purchase, Domestic Fantasies is not responsible for fixing, replacing, or accepting a return. 

Pick Up:

Sold items MUST be picked up within 10 days of purchase. If additional time is needed, all requests must be coordinated with Domestic Fantasies. Arrangements can be made to store items for a longer period of time for an additional storage fee. A blanket is suggested for in-store pick ups on furniture or large fragile items.

Items not picked up after 30 days are considered abandoned property.

Designer / Trade Discount:

We strive to have beautiful furniture be equally accessible to everyone. We price all of our pieces competitively. We offer the same fair and equal prices to all our customers whether direct to consumer or to the trade.

We offer 5-10% discounts when large purchases are paid in cash.

Frequently Asked Questions:

Q: Will you get more? Can you get me another one? A: We never know with vintage. Some of these pieces are very rare and we may never find them again. Other pieces we find more frequently, just ask!

 Q: Can you let me know when you get another one? A: Of course please contact us with specifics of the item you are after and we will do our best to advise when we have the item in stock.

 Q: Can you add me to the waitlist? A: Yes, please contact us to be added to waitlists.

 Q: How do I purchase on Instagram? A: DM us.  If you want an email invoice please send us your name and email address. We do not do holds and the item is sold to the first to pay. If you want something shipped we also need to know prior to purchase. Not all of our items are available for shipping, and we do not know shipping quotes off the top of our heads.

 Q: Do you ship? A: We can ship small items worldwide. We can ship large oversized furniture within Australia via white glove shippers. To get a furniture shipping quote, please email us with your full shipping address and phone number.

 Q: Can you do better on price? A: Our prices are firm, but we do offer 5% off if paid in cash to offset our credit card processing fees.

 Q: Can you take a deposit? A: Yes and we also offer a layby service.